Before Submitting a Ticket
Consider the following items:
![](https://jovvie.com/wp-content/uploads/2022/02/SupportIconsGuidev1-1.png)
Self Help Test Guide
If you are submitting a support request, prior to submitting perform the Plugin/Theme Conflict Test.
![](https://jovvie.com/wp-content/uploads/2022/02/SupportIconsPolicyv1.png)
Our Support Policy
Understand and review our support policy prior to submitting a support request.